• What are the advantages of FASTtelco against other ISP's?
• How good is your support?
• Can I monitor my traffic utilization?
• Can I get an access to my router configuration?
• What is FASTtelco Mail Settings?
• Can I use FASTtelco DNS Name Servers?
• Do you restrict access to adult's sites?
• Can I make any changes I want on my router?
• How many IP's can I get with my connection?
• What hardware do you use?
• How many days will it take to install my services?

Feature

• One stop shop
• Superior expertise with integration and managed services
• In-house telephony switch connected to PSTN
• Fixed wireless network (WiMAX)
• Existing satellite earth station
• Solid redundant network backbone
  

Benefit

• Minimum number of suppliers leading to reduced implementation and integration risks
  
• Ensures timely project execution and smoother operations and maintenance, preset guidelines and procedures for managed service applications. Predictable and consistent services and performance
• Maximized efficiency, control and uptime of telephony lines
• Introduce unique services backup methods
• Would operate as backup for Internet service
• Maximized network services uptime
  

How good is your support?
Our Support Team consists of Multi-certificate engineers holding A+, MCSE, CCNA, CCNP and CCIE. Also, excellent experience with multiple network setups and infrastructures, supporting different software's and services that is used on networks.

Can I monitor my traffic utilization?
Yes you can. For each customer of ours, we provide the customer with an access to our Multi Router Traffic Grapher (MRTG) which enables you to monitor the traffic load on your network links. It enables the customer to monitor his links via 4 plots (Daily, weekly, monthly and yearly).

Can I get an access to my router configuration?
Yes you can by sending us a fax from your respective company requesting your router password plus accepting router configuration responsibility.

What is FASTtelco Mail Settings?
Incoming: pop3.fasttelco.com
Outgoing: smtp.fasttelco.com

Can I use FASTtelco DNS Name Servers?
Yes you can. For more information, please e-mail us at: dnsadmin@fasttelco.net

Do you restrict access to adult's sites?
All restricted sites have been blocked in compliance with Islamic Rules and Regulations. However, if you think that a site has been blocked by mistake or should be blocked, please send us an e-mail at: urlblock@fasttelco.net

Can I make any changes I want on my router?
Yes you can. Call our Support team for more information.

How many IP's can I get with my connection?
You can buy any subnet you want from the following list:

What hardware do you use?
Routers used are: Cisco, 3Com and Paradyne.
Switches used are: Cisco Catalyst
Firewalls used are: HotBrick and Pix firewall.

How many days will it take to install my services?
3-5 working days.